Since 2008

Phone calls answered, 7 days a week

Efficient Communication

We are here to help and support you and your customers by working with you to build your business – small or large, we have a solution that fits

Efficient Communication

It’s the minute details that make a huge difference between us and our competitors, and delivering accurate information and genuine personable interactions is our priority.

Professional Setup

We’ve spent many years developing our staff training and software systems so that you get the best business partner in Australia.

About Us

We Are The Best Virtual Receptionists For Your Business

Customer Support 7 days

We are here to support you 7 days a week

Accuracy Guarantee

We are 100% committed to getting things right.

800+

Trusted Clients

We Are Open For Opportunities!

Email brochures and documents to your callers during the call

Why Choose Us

We Are Focused On Making Your Process A Success

Our unique ‘AnswerPoint’ software enables us to deliver accurate professional call handling for sole operators, right through to large companies with many staff and many departments. We are able to:

Freedom is knowing there will always be a friendly voice to answer the phone when your customer calls your business. Research shows that businesses who make sure their calls are professionally answered increase sales and customer brand perception, and we all know how frustrating voice mail can be.

We Have The Answers To Your Business Process Questions
Sraffhouse Solutions Is The Solution To Your Outsourcing Issues
Our Services

Our Services

Inbound Receptionist

Answering your calls, collecting information, transferring calls, making bookings, providing information and following online processes. We can do anything a receptionist can do.

Outbound App Setting

With our team of specialist appointment setters working through your leads, you'll convert more and waste less time qualifying tyre kickers. Let us book your sales calls and experience the benefits.

Virtual Assistant

Do you need more than just your calls answered? Perhaps you need someone to do admin tasks, chase overdue accounts or call and speak to your clients. We do this too!

Clients Feedback

Our Clients Reviews

What our customers say

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How We Work

We Communicate To Get Your Business to The Next Level

Leading outsourced telephone agent service

Solutions for small and large business

Highly skilled, trained staff so your business is in good hands

Affordable, scalable, customisable

13+

Year of experiences

800+

Calls per Day

If your business needs a friendly voice, contact us now

Phone Answering, Lead Follow Up, Bookings, and more

We have lots to offer! To receive our full services guide and an exclusive bonus please complete your details below.

Our Blog

Latest Blog & Articles

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